When accessing through a computer, you will need to join the call using Google Chrome, Microsoft Edge or Mozilla Firefox. You can join from your mobile device using Google Chrome, Safari or via our app on iOS and Android.
Preparing for the consultation
Make sure that you have your ID and any relevant insurance information to hand.
For the best experience, please connect to WiFi or a 3G (or above) mobile network.
Join the call 10 minutes early, to ensure that you are set up correctly.
During the consultation
Video: meet face to face with your doctor.
Chat: send and receive messages in real-time.
Files: exchange any relevant images and documentation.