Get the most out of your video consultation
Join via browser or our app
When accessing through a computer, you will need to join the call using Google Chrome, Microsoft Edge or Mozilla Firefox. You can join from your mobile device using Google Chrome, Safari or via our app on iOS and Android.
join-via-browser
Preparing for the consultation
  • Make sure that you have your ID and any relevant insurance information to hand.
  • For the best experience, please connect to WiFi or a 3G (or above) mobile network.
  • Join the call 10 minutes early, to ensure that you are set up correctly.
Preparing for the consultation
During the consultation
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    Videomeet face to face with your doctor.
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    Chatsend and receive messages in real-time.
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    Filesexchange any relevant images and documentation.
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